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Old August 10 2012, 07:33 AM   #89
Scotty
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Location: The Netherlands, Les Pays Bas, Holland
Re: Star Trek: The Next Generation Blu-ray Audio Issues

Asbo Zaprudder wrote: View Post
I've always found Play's after-sales service to be very good, unlike a certain fluvial-themed vendor I won't mention. As for HMV, I hear they seemed to be struggling financially, so perhaps they'll wait until customers complain loudly enough, or perhaps they'll opt to deny responsibility. There's no information on the website that I could easily discern.
Play didn't do a thing to reassure customers when they complained about the issues. They kept selling the sets for days after Amazon removed them from the site. Only now, after Paramount contacted them have they send out these e-mails.

I never had any problems with Amazon and always found their service over the years examplary.
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