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Old July 31 2012, 11:41 AM   #4579
Falcor5
Fleet Captain
 
Re: The OFFICIAL STNG-R general discussion thread!

BriGuy wrote: View Post
Enterprise is Great wrote: View Post
http://www.tvshowsondvd.com/news/Sta...lacement/17303

CBS Home Video has just issued a statement regarding the audio issues some consumers reported after watching their season 1 Blu-ray set:


Dear Star Trek Fans,

We have discovered an anomaly in the English 7.1 DTS Master Audio track in our Star Trek: The Next Generation Season 1 Blu-ray Box set. There are some episodes that inadvertently had their front channel designations incorrectly mapped, resulting in an undesired playback experience when listening to them in a 7.1 or 5.1 Surround Sound environment.

We are quickly working to remedy the situation. Replacement discs (Disc 1, 3 and 4) will be made available free of charge. Please email phe.stng@bydeluxe.com for details regarding the replacement program. You may also call 877-DELUXE6 (877-335-8936) between 8am to 6pm Pacific, Monday-Friday.

We strive to provide our fans the best Blu-ray experience possible and sincerely apologize for this inconvenience.
Excellent. I just sent an email.

This information merits being highlighted - front-paged, maybe even its own thread so noone misses it.

Having the two so-called "official" threads here gets confusing.
Cool just saw this and emailed them! Really great they are moving so fast on fixing this.
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