This game can go to hell.
Between the Spyware (and trying to pass it off as a security measure! How stupid do they think we are?), P2W, absolute lack of endgame, terrible story and countless bugs, it's really not worth my time, let alone my money.
Cryptic was never a serious company (compared with more solid players of the MMO field), but before the PWE buyout they seemed somewhat less cynical.
This game's only saving graces were the Trek universe and the somewhat fun space combat, and the novelty of those is bound to wear at some point.