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Old July 3 2012, 09:12 PM   #187
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Location: The Black Country, England
Re: Typhon Pact: Raise the Dawn by DRGIII Review Thread (Spoilers!)

chris_masters5 wrote: View Post
Relayer1 wrote: View Post
Having great fun with Amazon UK - preordered the two books, received the first when it came out, but no sign of RTD. Checked Amazon and they have it as out of stock.

Assuming they had run out I emailed to complain - having preordered it I should have had one reserved. Email reply said amongst other platitudes 'Occasionally, our supply of popular items is limited and some products sell out quickly.'.

Unhappy with this I emailed them to draw their attention to the fact that I had PREORDERED it. I then had a phonecall from a foreign call centre, explained as best as I could what had happened and left them to investigate.

I've now received an email canceling my order as they have been advised that they will NOT be getting supplies of this title...

Further complaint made. I don't know why I bother...

Well they are getting supplies! I didn't complaign - just thought I'd wait it out - had it preordered since December, just checked my orders on Amazon UK and it says it will be dispatching soon (within the next two days).
Had an apology, an assurance that my order has not been binned and not even a vague idea of when to expect it !

Fingers crossed then...
Soon oh soon the light, Pass within and soothe this endless night, And wait here for you, Our reason to be here...
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