Virgin Media by any chance?
Nah, no cable in Hull. There's Kingston Communications and a bunch of Wireless suppliers. The one I'm on is supposed to be a minimum 10mbps with low ping and "unlimited" bandwidth, until they changed the FUP. But it's all over the place, up and down. Just ask Deckerd, she's tried talking to me on facebook and I'm constantly disconnecting. It's great when it works, complete shite when it doesn't.