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Old October 10 2011, 03:03 PM   #325
Location: Fifth Circle of Hell
Re: Netflix shoots itself in the foot... aka no more free streaming

When are these companies going to learn that it is a myth that the general public embraces change? Facebook is constantly having to be reminded of this, and Netflix just got a painful reminder of it. And it's nothing new, either - the Coca-Cola company is still ridiculed for the whole New Coke fiasco of some 25 years ago. The only change people like are those that are actual improvements to service and lowering of cost (without effecting level of service).

For them to lose face like this in such a public fashion (watch for its stock to take a dip) says to me this must have been perceived as a potentially company-killing decision. The "New Coke" of video services, maybe?

"These are historical documents - preserving them is important. Tarting them up for a night out in the twenty-first century is unnecessary" - Toby Hadoke, "Should mistakes in old episodes of Doctor Who be fixed on DVD" (Doctor Who Magazine #445)
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