This whole FTP issue is the one thing that really has to turn things around.
They finished a lot of the stuff you mentioned now. You can experience them on the Tribble server, including the new Odissey class. They have a functional version of that ship in the new repeatable mini fleet action that happens a couple of times a day.
At this point I just hope, they take their time to make everything as right as possible before they put any of that on holodeck.
It's this one real big ugly reinvention of the game they have to do to get back on track finally and it's almost done.
If they don't get their act back together after that, teh game will probably go under because no one has a reason to spend money on it anymore.