I just think it was kind of short-sighted of BioWare. They know they have a strong female fanbase, unlike many other gaming companies out there. It just seems weird that they would treat FemShep as sort of an afterthought in the first two games, considering the amount of female fans they have.
I don't think BioWare was short-sighted, at least not in that way. I'd wager one month's salary that most FemShep proponents/fans are actually male
The face creator in the Dragon Age games for example has a lot more options
You know what pissed me off most about DA2's editor? That I couldn't have that blood-smear thingy on my nose with a custom FemHawke