Mike Ram wrote:
J. Allen is right, a lot of the anger was in response to the way Netflix handled it, as if they were "rewarding" people by splitting the plans (and not offering a combined plan with a discount).
I'm willing to bet most of the people complaining had a combined plan and wouldn't have minded a dollar or two increase if the company had given a concrete reason as to why it had to raise the rates. But this will be a $6 (60%) increase for people who enjoyed a service which seemed like a perk, yet is now a large additional cost with no discernible increase in quality.
Exactly. In fact, Netflix's handling of this reminds me of one of my favorite scenes in Robin Hood: Men in Tights