Is there a new business model being followed? If there is, is it called "Fucking With Your Customers In Three Easy Steps"? I say this because just last year there was the price hike, then this year they changed up to a poorly made new user interface that looks like retarded rhesus monkeys put it together, and just a few months after that, they're splitting service plans and jumping prices much higher for both services.
They keep this up, some resourceful company is going to kick their ass and take their customers right out from under them.
“I've noticed that about your people, Doctor. You find it easier to understand the death of one than the death of a million. You speak about the objective hardness of the Vulcan heart, yet how little room there seems to be in yours.” - Spock, The Immunity Syndrome
Leonard Nimoy: 1931 - 2015