If you look in the directory where you installed the game, there is a console.log file. Can you e-mail that to me, along with a quick list of your system specs (CPU type and speed, amount of RAM, and video card make/model). I'll look into it.
If you get past the intro screen OK and the game is only crashing after clicking BEAM ABOARD, this usually indicates a system slightly below required specs. You can try to turn down the detail levels in OPTIONS before loading, and see if that helps. If not, as I said, please send your console.log along with your specs and we'll get back to you.
Gambit Realm development team
email: paul.r.weston at gmail.com