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Old February 2 2010, 09:34 PM   #778
J. Allen
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Re: Star Trek: Online

Arthur Frelling Dent wrote: View Post
Axiom wrote: View Post
Arthur Frelling Dent wrote: View Post

My problem has always been that I'm too patient for my own good. However, I already emailed them some follow-up diagnostic results, further solidifying the obvious, and did demand that they send me a new hard drive.
Which warranty do you have?
Standard 1 year warranty.
In that case, they're going to ignore your diagnostics and drag their feet. They'll send you a standard form email in response to your email. You'll need to call them and talk to a Supervisor. Otherwise, you'll be lucky to get your hard drive in the next two weeks.
I've noticed that about your people, Doctor. You find it easier to understand the death of one than the death of a million. You speak about the objective hardness of the Vulcan heart, yet how little room there seems to be in yours. - Spock, The Immunity Syndrome

Leonard Nimoy: 1931 - 2015
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