View Single Post
Old February 2 2010, 09:34 PM   #778
Santa Claus
Believe
 
Santa Claus's Avatar
 
Location: J. Allen's Rooftop
Send a message via ICQ to Santa Claus Send a message via AIM to Santa Claus Send a message via Windows Live Messenger to Santa Claus Send a message via Yahoo to Santa Claus
Re: Star Trek: Online

Arthur Frelling Dent wrote: View Post
Axiom wrote: View Post
Arthur Frelling Dent wrote: View Post

My problem has always been that I'm too patient for my own good. However, I already emailed them some follow-up diagnostic results, further solidifying the obvious, and did demand that they send me a new hard drive.
Which warranty do you have?
Standard 1 year warranty.
In that case, they're going to ignore your diagnostics and drag their feet. They'll send you a standard form email in response to your email. You'll need to call them and talk to a Supervisor. Otherwise, you'll be lucky to get your hard drive in the next two weeks.
__________________
---------
"I believe... I believe... It's silly, but I believe." - Susan Walker
---------
❄ A Joyful Holiday Season to You All! ❄

Santa Claus is offline