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Old January 8 2010, 09:32 PM   #51
Professor Zoom
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Re: Netflix and Warner Brothers Reach Deal

J. Allen wrote: View Post

I have never had any trouble with Netflix, the rates are cheaper than Blockbuster Online, and their customer service is top notch. I just get a much better value from Netflix. I tried Blockbuster Online, and they managed to screw up 3 shipments in 2 weeks, their customer service charged me for two "lost" DVDs, and it took a month to get them to reverse the charges, and they were not friendly doing it.

Wow, you were charged? I've never been charged for lost DVDs. Never.

And I don't think I've ever gotten the wrong DVD from Netflix...I've gotten a cracked one...and upon reporting sent out a new one even before receiving the old.
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