J. Allen wrote:
I have never had any trouble with Netflix, the rates are cheaper than Blockbuster Online, and their customer service is top notch. I just get a much better value from Netflix. I tried Blockbuster Online, and they managed to screw up 3 shipments in 2 weeks, their customer service charged me for two "lost" DVDs, and it took a month to get them to reverse the charges, and they were not friendly doing it.
Wow, you were charged? I've never been charged for lost DVDs. Never.
And I don't think I've ever gotten the wrong DVD from Netflix...I've gotten a cracked one...and upon reporting sent out a new one even before receiving the old.