I echo so many others, best episode of the season. This season has had more than its share of mediocre episodes but this latest arc had the show back in top form.
I'm glad to see some character growth finally. Pam as a salesman and not the receptionist. Very few characters have actually grown professionally in the 5yrs of the show. Jim leaped Dwight in the 'nonexistent' position of #2 and Ryan's promotion/fall are the only two that happened.
Curious to see how long this new receptionist sticks around? The cynic in me feels like with a few eps to go in this season that they will find a way to reset status quo to Pam as receptionist.