I love Netflix and have never once had a problem.
If you think about it, the deal is fantastic
if you're a movie buff - I get the two movies at a time unlimited plan. I always get my new movies immediately (though I might be lucky because I live very close to a Netflix distribution facility).
The selection is also superb with tons of obscure indie flicks. It also works beautifully for television DVD sets. Helluva lot better way to keep up with TV - no commercials, and no buying the expensive sets that you'd really only watch once.
So yeah, I've never been fucked by Netflix and I've been with them two years. No problems whatsoever.